Telephony Features

Professional business communication with advanced telephony features.

IVR (Auto Attendant)

Route callers to the right department with multi-level, multi-language, and time-based IVR menus.

Call Routing

Distribute calls intelligently with CID and DID-based call routing.

Call Queues

Optimize customer wait times with advanced queue management. Queue callback feature.

Call Transfer

Transfer calls easily with attended and blind transfer options.

Call Recording

Automatically record all incoming and outgoing calls for quality control and training.

Call Park & Pickup

Park calls and resume from another extension. Group pickup for missed calls.

Conference Rooms

Host multi-participant audio conference calls. Password access and moderator controls.

Ring Group

Group multiple extensions under a single number. Simultaneous or sequential ringing.

Voicemail

Voicemail box for missed calls. Email notification with voicemail attachment.

Auto Caller ID (AutoCLIP)

Automatically display the number the customer called when making callbacks.

Unified Communications (UC)

Seamless unified communications experience across mobile, desktop, and web.

Mobile App (iOS & Android)

Linkus mobile app for uninterrupted business calls from anywhere. Push notifications, chat, and call history.

Desktop App

Desktop client for Windows and macOS. Full-featured softphone, chat, and presence.

Web Client

Make and receive calls from your browser without installation. WebRTC supported.

Video Conferencing

Video conference calls with screen sharing. Meeting scheduling and calendar integration.

Team Chat

One-on-one and group chat. File sharing, push notifications, and cross-device sync.

Presence Status

Real-time employee status: available, busy, in meeting, away.

Business Features

Professional features that optimize your business processes.

Boss-Secretary Mode

Filter executive calls through the secretary. VIP caller management.

Business Hours & Holidays

Automatic call routing based on business hours. Custom IVR messages for holidays.

Call Allow/Block List

Block unwanted calls, prioritize VIP numbers.

Music & Announcements

Hold music, playlist and streaming support for custom announcements.

Fax Support

T.38 Fax, Fax-to-Email and virtual fax features for digital fax exchange.

Speed Dial & BLF

One-touch dialing and BLF (Busy Lamp Field) for extension status tracking.

Administration & Security

Secure and easy management tools.

Web-Based Management Panel

Visual dashboard, charts, and access to all settings from anywhere.

Auto Phone Provisioning

Automatic detection and configuration of 450+ IP phone models.

Backup & Restore

Automatic backups, scheduled tasks, and one-click restore.

Encryption (SRTP/TLS)

Encrypt voice calls with SRTP, signaling with TLS. End-to-end security.

Two-Factor Authentication

Secure admin panel access with 2FA. Password policy enforcement.

API & Webhook Support

Integration with third-party apps via RESTful API. Event-triggered webhooks.

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